How to Support Yourself and Others in Crisis
Mental health struggles are just as real and urgent as physical health emergencies, yet many people feel unsure about how to help. Mental Health First Aid is the immediate support we can offer ourselves or others when facing emotional distress, anxiety, depression, or a crisis. As a Counselling Psychologist in Pretoria East, I believe that everyone should have the basic skills to provide compassionate and effective support before professional help is available.
What is Mental Health First Aid?
Just like physical first aid, Mental Health First Aid is about recognizing signs of distress, providing immediate care, and guiding a person toward professional support. This doesn’t mean diagnosing or treating a condition—it means being a lifeline when someone needs it most.
Signs That Someone May Need Mental Health First Aid
- Sudden mood swings or extreme emotional reactions
- Withdrawal from social activities, work, or family
- Expressing feelings of hopelessness, helplessness, or worthlessness
- Increased substance use or reckless behavior
- Talking about self-harm or suicide
- Difficulty concentrating, severe anxiety, or irrational fears
How to Provide Mental Health First Aid
1. Listen Without Judgment
People in distress need to feel heard and understood. Avoid interrupting, minimizing their feelings, or offering unsolicited advice. Simply being present and listening can be incredibly powerful.
2. Offer Reassurance and Support
Let them know they are not alone. Phrases like “I’m here for you” or “It’s okay to feel this way, and I want to help” can make a huge difference.
3. Encourage Professional Help
If the person is struggling to cope, encourage them to seek professional support. Offer to help them find a psychologist, book an appointment, or accompany them if needed.
4. Assess for Immediate Danger
If someone is talking about self-harm or suicide, take it seriously. Do not leave them alone, and encourage them to get urgent professional help. If necessary, contact emergency services or a crisis hotline.
5. Promote Healthy Coping Strategies
Encourage self-care activities like:
- Exercise and movement
- Healthy eating and sleep patterns
- Journaling or creative outlets
- Meditation and relaxation techniques
- Seeking support from friends and family
How to Care for Your Own Mental Health
Mental Health First Aid isn’t just for others—it’s for yourself too. Be mindful of your own stress levels, set boundaries, and don’t hesitate to seek help when needed. Prioritizing your mental well-being allows you to be a stronger support system for others.
When to Seek Professional Help
If you or someone you know is struggling to manage emotions, daily activities, or relationships, professional counseling can provide essential tools for healing and growth. Therapy is a proactive way to strengthen mental resilience and navigate life’s challenges.
If you or someone you love needs support, reach out today. Let’s take the first step toward healing together.
